Last Updated: May 2026
Welcome to Heartstone Communities. These Terms of Service ("Terms") govern your use of our website at heartstonecommunities.com and any related services, including our SMS messaging program. By accessing or using this website, submitting forms, or opting in to text messages from us, you agree to these Terms. Please read them carefully.
In these Terms, "we," "our," and "us" refer to Heartstone Communities LP and its affiliated entities. "You" and "your" refer to the individual accessing our website or services.
1. Use of This Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You may not:
Use the site to transmit harmful, harassing, or unlawful content
Attempt to gain unauthorized access to any portion of the site
Use automated systems (bots, scrapers, etc.) to access the site
Interfere with the proper operation of the website
All content on this website, including text, images, logos, graphics, and design, is the intellectual property of Heartstone Communities and is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written permission.
2. Information Accuracy
We make every reasonable effort to ensure the accuracy of information on this website. However, all content — including home details, availability, pricing, community amenities, and promotional offers — is subject to change without notice. We are not responsible for typographical errors, omissions, or outdated information.
Nothing on this website constitutes an offer, contract, or guarantee. All transactions, leases, or purchases are subject to separate written agreements.
3. SMS Messaging Program
By providing your phone number and affirmatively opting in (such as through our website contact form, lead form, or by texting us), you agree to receive text messages from Heartstone Communities related to:
Tour confirmations and appointment reminders
Responses to your inquiries
Application status updates
Community news, updates, and new home availability
Marketing communications about our communities
Program Details:
Message frequency varies based on your engagement.
Message and data rates may apply depending on your wireless carrier and plan.
You may opt out at any time by replying STOP to any message. After you reply STOP, we will send one confirmation message and then cease sending texts.
For help, reply HELP to any message, or contact us at info@heartmail.com or 741 Yale Ave, Mansfield, OH 44905.
Consent is not a condition of any purchase or rental of housing.
Age Requirement: You must be at least 18 years of age to opt in to or use our SMS messaging program. By opting in, you represent and warrant that you are 18 years of age or older.
Carrier Disclaimer: Wireless carriers (including but not limited to Verizon, AT&T, T-Mobile, Sprint/T-Mobile, US Cellular, and other carriers) are not liable for delayed or undelivered messages. Heartstone Communities is not responsible for any charges incurred by participating in our SMS messaging program.
For more information on how we handle your information, please see our Privacy Policy.
4. Email Communications
By providing your email address, you agree to receive emails from Heartstone Communities related to your inquiry, community updates, and marketing communications. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting info@heartmail.com.
5. Fair Housing
Heartstone Communities is committed to compliance with the Fair Housing Act and all applicable federal, state, and local fair housing laws. We do not discriminate on the basis of race, color, national origin, religion, sex, familial status, disability, or any other protected class.
6. Limitation of Liability
To the fullest extent permitted by law, Heartstone Communities, its affiliates, and their respective officers, directors, employees, and agents are not liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
Your use of, or inability to use, this website or our services
Any content posted on the website
Delayed, undelivered, or misdelivered SMS or email messages
Any errors, interruptions, or omissions in the website
This limitation applies regardless of the legal theory on which the claim is based, even if we have been advised of the possibility of such damages.
7. Third-Party Links and Services
Our website may contain links to third-party websites or services that are not owned or controlled by Heartstone Communities. We are not responsible for the content, privacy practices, or terms of use of any third-party sites. You access third-party sites at your own risk.
8. Indemnification
You agree to indemnify and hold harmless Heartstone Communities, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of our website or services.
9. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, legal requirements, or business operations. The "Last Updated" date at the top of these Terms indicates when they were most recently revised. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of [OHIO or FLORIDA — confirm with Jeff], without regard to its conflict-of-law provisions. Any disputes arising from these Terms or your use of our website will be resolved exclusively in the state or federal courts located in [county/state — confirm with Jeff], and you consent to the jurisdiction of those courts.
11. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
12. Contact Us
If you have questions about these Terms of Service, please contact us:
Heartstone Communities 741 Yale Ave, Mansfield, OH 44905 Email: info@heartmail.com